Some great information written by Al Krueger the founder, partner, right brain of Comet Branding + PR:
Over the last couple weeks there have been several blog posts and stories written about the skills that PR pros of tomorrow will need. Here is one by Arik Hanson. I agree with many of the points that were raised in Arik’s and others’ posts.
We need to push this conversation about an improved skill set forward so it is heard at the highest levels of the PR industry and in the universities and colleges that are teaching our future PR pros.
I am not writing this to be a “me, too” author. I am writing this because the skills outlined in many of the “skills of tomorrow’s PR pros” posts are needed today. We should not be waiting for tomorrow or for younger pros to figure these things out.
If we don’t all start employing these skills today, we will continue to read blog posts that PR is dead.
Social media and other forms of the read-write-Web create significant opportunities (not challenges) for PR that weren’t possible a few short years ago. But for us to use all of these new opportunities, there are a few skills that will always be needed:
1. Strong journalistic writing and storytelling. We must always be able to tell a strong story with all of the relevant information beyond the what, when, who, and where. We have to work hard to determine and then tell the story of the why, the how, and the why does it matter.
We should figure out different angles to the “why does it matter” question for different audiences. As the opportunity grows for companies to connect directly with customers, these skills will continue to increase in value. Developing strong journalistic content will be paramount.
2. Relationship development. PR is so much more than media relations and pitching. We need to be able to develop relationships on multiple levels of an organization, with the media/bloggers, with customers, and with people who have opposing views.
4. Curiosity and restlessness. Within every industry, there are people who are constantly curious and restless about what they do. They lead the pack. These people are always keeping tabs on the latest developments and trying to find new ways to do things. The moment we become comfortable and satisfied with the current state of things, that’s the exact moment to be significantly concerned. We, the PR industry, should always be thinking about what comes next and advancing what we do.
As the current forms of media continue to fade, and social forms continue to evolve, PR pros have the opportunity to help their company (or clients) connect more directly with their customers/publics today—not just tomorrow. To do this, we need another set of skills that we haven’t needed before:
5. Programming and design. We all need an understanding of Web programming so we can communicate with programmers to get what we need to build a Web site and contribute/edit and customize content. It would be ideal to know some coding ourselves, but a lot can be said about having someone who is truly skilled take the lead.
6. Working knowledge of social media distribution platforms. For all of the great elements of social media, one drawback is that the social Web has many gathering places. I am sure you could name 10 such sites off the top of your head. It has become burdensome to push content onto so many sites. Thankfully, applications for social media publishing continue to evolve, and distribution platforms such as Shoutlet are coming to the forefront to help communications pros distribute content across many channels (e-mail, Twitter, Facebook, widgets, etc.) instantaneously. We all need to know how to use these tools, because they put the true power of the social Web at our fingertips.
7. Video creative direction, writing, and production. The Web is fueled by engaging and relevant content. One of the most attractive and engaging forms of that content is video. A caveat is that video needs to be very good, but it does not have to be great. Frankly, the slicker the video looks, the less authentic it feels and the less accepted it can be. Because of this, we don’t need to be Grade-A class video producers, but we need to be pretty good.
There are many programs out there that make video production relatively easy. They are worth looking into. It’s more likely than not that you will need to produce a Web video before the year’s end.
8. Community gardening. Many people refer to this as community management, but a friend of mine recently shared with me that he doesn’t think we can fully “manage” a community. I liked what he had to say. If you think about it, the masses probably don’t want to be managed. In this, a PR pro needs to be able to help grow a community and foster activity and conversation within it.
9. Walking the talk. There are many lessons that can only be learned by doing it yourself. There is no better teacher than personal experience. If we aren’t out there writing blogs, doing podcasts and/or videocasts, and growing a community for ourselves or our own agencies or companies, all we can do is talk. How far will that get us? If we are doing all of these things, we are learning every day, and those lessons can be used to drive strategy for our clients and others.
Though not exhaustive, this is a list of the things that I feel are important and relevant today – not just tomorrow. We all need to evolve and progress every day, or our industry will die, and the only people we will have to blame are ourselves.
What would you add to the list? What are the skills you wish you had today?
